Privacy Policy
At laxi.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our AI-powered product suggestion and customer assistance platform.
Consent
By using laxi.ai, you consent to the collection and use of your information as described in this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically. Your continued use of laxi.ai after any changes to this policy constitutes your acceptance of the new terms.
We understand the importance of your personal data, especially when it comes to AI-powered services. Rest assured that we implement strict measures to protect your information and use it responsibly to provide and improve our services.
If you do not agree with this policy, please do not use laxi.ai. If you have any questions or concerns, please contact us at team@laxi.ai.
Information we collect
To provide our AI-powered product suggestion and customer assistance services, we collect and process the following types of information:
Account Information: When you register for laxi.ai, we collect basic information such as your name, email address, and company details.
Usage Data: We gather data on how you interact with our platform, including features used, frequency of use, and performance metrics.
Integration Data: If you connect laxi.ai with other platforms or services, we may collect relevant data from these integrations to provide our services.
Customer Interaction Data: When you use our AI for customer assistance, we process the content of customer interactions to provide accurate responses.
Product Data: To offer product suggestions, we collect and analyze data about your products, inventory, and sales patterns.
Feedback and Communications: We store any feedback, support requests, or other communications you have with us.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and collect usage information.
How we use your Information
At laxi.ai, we use the collected information for the following purposes:
Service Provision: We use your data to provide and maintain our AI-powered product suggestion and customer assistance services.
Personalization: Your information helps us tailor our services to your specific needs and preferences.
AI Training and Improvement: We may use anonymized data to train and improve our AI models, enhancing the accuracy of our product suggestions and customer assistance.
Communication: We use your contact information to send you important updates, newsletters, and marketing communications (which you can opt out of).
Analytics: We analyze usage patterns to improve our platform's functionality and user experience.
Legal Compliance: We may use your information to comply with applicable laws and regulations.
Fraud Prevention: Your data helps us detect and prevent fraudulent activities and security breaches.
We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, as long as they agree to keep this information confidential.
Your privacy is paramount to us at laxi.ai. If you have any questions about how we handle your data or wish to exercise your rights regarding your personal information, please contact us at team@laxi.ai.
Last updated: 06/10/2024